A few months ago, we launched the FullFact Support Center. Here our OEE Toolkit customers can:

  • ask a question
  • pass on a good idea
  • report a problem
  • create and follow tickets
  • read instructions
  • watch video instructions

The FullFact Support Center can be found on the FullFact website above the contact button.

The FullFact Support Center is of great value to our customers because it holds a knowledge database and is a direct access point to our customer support. Next to these benefits it also gives FullFact a more complete picture of its customers, what is going on, and what their wishes are. So we can respond even more directly to the needs within OEE software. We strive for the highest possible service level.

Recent Posts

Is a higher OEE rate better?

Is a higher OEE rate better?

It depends on the goals of your business. Do you want the equipment to be more reliable? The quality more consistent? Produce smaller batches? Run faster, or a bit slower yet more stable? The OEE rate can help to determine which improvements are required to meet your business needs.

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OEE data collection

OEE data collection

Before measuring OEE, it must be decided what exactly will be measured. The basics are finding losses regarding availability, performance, and quality. The OEE data collection needed differs from equipment to equipment. However, the goal is to find all losses, because these need to get solved.

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