A few months ago, we launched the FullFact Support Center. Here our OEE Toolkit customers can:
- ask a question
- pass on a good idea
- report a problem
- create and follow tickets
- read instructions
- watch video instructions
The FullFact Support Center can be found on the FullFact website above the contact button.
The FullFact Support Center is of great value to our customers because it holds a knowledge database and is a direct access point to our customer support. Next to these benefits it also gives FullFact a more complete picture of its customers, what is going on, and what their wishes are. So we can respond even more directly to the needs within OEE software. We strive for the highest possible service level.
